The Punchpass alternative built for the counter
Punchpass is class-scheduling software that some studios stretch into loyalty. Loop Customer is purpose-built for the wallet stamp card, with no class-management overhead and a free tier.
Free forever for your first 100 customers · No card required · Cancel anytime
Why merchants switch
Three reasons shops leave Punchpass
If you don't need class scheduling, you don't need Punchpass
Punchpass's value is in attendance check-in and pre-paid class packs. If all you actually want is a wallet stamp card to reward repeat visits, you're paying $59/mo for features that aren't yours.
A real wallet pass, not an account log-in
Punchpass tracks class credits inside a member account that customers log into. Loop puts a live stamp card in Apple Wallet or Google Wallet so the customer sees their progress without opening anything.
Free vs $59 starting line
Punchpass starts at $59/mo and climbs to $129 for multi-instructor. Loop is free forever for one counter, $29/mo Local for unlimited stamps and AI campaigns.
Feature comparison
Loop Customer vs Punchpass, row by row
Honest scorecard — where we win, where it's a tie, and where Punchpass still has the edge.
Starting price
Loop wins- Loop Customer
- $0 Free Forever / $29 Local
- Punchpass
- $59/mo Studio
Apple + Google Wallet stamp passes
Loop wins- Loop Customer
- Native, scan-to-add
- Punchpass
- Web/email account only
Multi-country / multi-currency billing
Loop wins- Loop Customer
- 8+ currencies with local tax
- Punchpass
- USD only
Works for any business (not just studios)
Loop wins- Loop Customer
- Coffee, salons, retail, studios — any
- Punchpass
- Built specifically for studios
Class scheduling + attendance check-in
They win- Loop Customer
- Not built — Loop is loyalty, not scheduling
- Punchpass
- Their core product, mature and deep
What Punchpass does better
Punchpass is genuinely best in class at studio management — class scheduling, attendance check-in, multi-class passes, instructor payroll, and waitlists. If you run a yoga or pilates studio and you actually need those features, Punchpass solves real problems Loop Customer was never built to solve. Many studios run both: Punchpass for scheduling, Loop for the wallet stamp card.
Migration
Switch from Punchpass in 60 seconds
Your customers don't have to re-enrol — we match on email so their stamp history carries over.
- 1
Export your Punchpass member list (Members → Export to CSV in their admin).
- 2
Upload to Loop Customer onboarding — emails are matched, existing members keep visit counts as stamps.
- 3
Either replace Punchpass entirely (if you only used it for retention) or run both side-by-side: Punchpass for class scheduling, Loop for the wallet card.
Pricing at a glance
What you'll actually pay
Punchpass entry
$59/mo Studio
No permanent free tier — trial only.
Loop Customer
Free Forever (single counter) + $29/mo Local
Free forever for a single counter. No credit card to start.
See full pricingFAQ
Questions about switching from Punchpass
Can I migrate my Punchpass member list to Loop Customer?
Yes. Punchpass exports a member CSV from Members → Export. Upload it during Loop Customer onboarding and existing members keep their visit history — Loop converts each prior class attendance into a stamp.
Will I lose class scheduling if I move to Loop Customer?
Yes — Loop Customer is a wallet stamp card, not a class scheduler. If class attendance check-in and pre-paid packs are core to your operation, either keep Punchpass alongside Loop, or pick a different scheduling tool to pair with Loop.
Should I run both Punchpass and Loop Customer?
Many studios do. Punchpass for the operational layer (scheduling, attendance, payroll). Loop Customer for the customer-facing wallet stamp card and AI-written reactivation campaigns. They live on different surfaces and don't conflict.
Is Loop Customer cheaper if I run a multi-instructor studio?
Yes by a wide margin. Punchpass Multi-instructor is $129/mo. Loop Customer Multi-shop is $79/mo for up to 5 locations, and Chain is $149/mo for up to 25 — and there's no per-instructor surcharge.
Do my customers need to download an app?
No. The pass lives in Apple Wallet (iPhone) or Google Wallet (Android), which are pre-installed on every smartphone. One scan to enrol, then the stamp count updates itself.
Keep reading
Deeper dives on the same topic
Ready to ditch Punchpass?
Start free in 60 seconds. Your customers keep their stamps. Your bill goes down.