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How to Write Loyalty Pass Copy That Sounds Like Your Shop

The voice and language patterns that make a loyalty pass feel personal. Real examples of copy that works and corporate-sounding copy that doesn't.

Loop Customer Team··6 min read
How to Write Loyalty Pass Copy That Sounds Like Your Shop

The words on your pass matter more than most people realize.

How a wallet loyalty pass works in 4 clear steps
How a wallet loyalty pass works in 4 clear steps
Small changes in repeat visits create massive differences in lifetime value.
Strong visual explanation of the concept
Strong visual explanation of the concept
Real-world example that makes it easy to understand
Real-world example that makes it easy to understand
Supporting diagram or photo for clarity
Supporting diagram or photo for clarity
How to write pass copy that feels human instead of corporate
How to write pass copy that feels human instead of corporate
Voice and language that makes customers actually care about the program
Voice and language that makes customers actually care about the program

The voice that works

Write like a real human who actually works at your shop would speak — warm, direct, slightly imperfect. Avoid corporate language at all costs.

The best passes sound like a friendly regular wrote them, not like they came from a marketing department.

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