Loop Customer Blog

Loyalty & wallet-marketing guides for local businesses

Practical guides on wallet loyalty and customer retention for local businesses — coffee shops, barbershops, salons, restaurants, and every other corner shop. From Apple Wallet and Google Wallet passes to reward math, we write the loyalty program guide we wish we’d had when we started Loop.

Strategy

7 posts
Loyalty + Email/SMS: The Most Powerful Retention Combo Most Brands Still Sleep On

May 29, 2026 · 10 min read

Loyalty + Email/SMS: The Most Powerful Retention Combo Most Brands Still Sleep On

How the smartest businesses are combining wallet loyalty with strategic email and SMS to create retention systems that actually compound in 2026.

StrategyEmailSMS
Loyalty Programs for Multi-Location & Franchise Businesses

May 29, 2026 · 12 min read

Loyalty Programs for Multi-Location & Franchise Businesses

How growing chains and franchises are running unified wallet loyalty across locations without losing the local feel in 2026.

StrategyMulti-locationFranchise
How to Measure Real Loyalty Beyond Redemption Rates

May 28, 2026 · 10 min read

How to Measure Real Loyalty Beyond Redemption Rates

The metrics that actually matter for loyalty program health in 2026 — and the vanity numbers most businesses are still obsessing over.

StrategyAnalyticsROI
Privacy, Data & Compliance in Loyalty Programs (2026 Guide)

May 28, 2026 · 9 min read

Privacy, Data & Compliance in Loyalty Programs (2026 Guide)

What every business owner needs to know about customer data, privacy laws, and building trust with loyalty programs in 2026.

StrategyCompliancePrivacy
B2B Loyalty Programs That Actually Work in 2026

May 27, 2026 · 10 min read

B2B Loyalty Programs That Actually Work in 2026

Do B2B loyalty programs make sense? Here’s what’s actually working for wholesalers, distributors, and businesses selling to other businesses.

StrategyB2B
Loyalty for Low-Frequency, High-Ticket Purchases

May 27, 2026 · 11 min read

Loyalty for Low-Frequency, High-Ticket Purchases

How businesses with infrequent but high-value purchases (furniture, renovations, appliances, weddings, cars, etc.) are building loyalty programs that actually work in 2026.

StrategyHigh-ticket
Why Loyalty Card Programs Beat Discount Codes Every Time

Apr 1, 2026 · 7 min read

Why Loyalty Card Programs Beat Discount Codes Every Time

Loyalty card programs and discount codes both cost money — but they produce wildly different customer behaviours. Here is why loyalty wins and discounts disappoint.

Loyalty fundamentalsStrategy

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