Loop Customer Blog
Loyalty & wallet-marketing guides for local businesses
Practical guides on wallet loyalty and customer retention for local businesses — coffee shops, barbershops, salons, restaurants, and every other corner shop. From Apple Wallet and Google Wallet passes to reward math, we write the loyalty program guide we wish we’d had when we started Loop.
Retention
2 posts
May 29, 2026 · 10 min read
Loyalty + Email/SMS: The Most Powerful Retention Combo Most Brands Still Sleep On
How the smartest businesses are combining wallet loyalty with strategic email and SMS to create retention systems that actually compound in 2026.

Apr 9, 2026 · 7 min read
Why 80% of Revenue Comes From Repeat Customers (And How to Lock It In)
Repeat customers generate around 80% of revenue for healthy independents. Here is the data, the why, and how to design a program that locks the pattern in.
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